Effective Date: August 31, 2026 Return to registration

CourtSync LLC — Terms of Service

1. Acceptance of Terms

CourtSync LLC ("CourtSync," "we," "us," or "our"), an Oklahoma limited liability company, provides an AI-powered platform for editing rough court transcripts, audio alignment, speaker diarization, error correction, jurisdiction-specific formatting, and related services (the "Service"). By accessing or using the Service, creating an account, or uploading any content, you ("you" or "User") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy (effective July 7, 2025), and any applicable guidelines. If you do not agree, do not use the Service.

Privacy Policy

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract. The Service is offered only to users in the United States.

3. Accounts and Roles

  • Accounts are individual. You are responsible for maintaining the confidentiality of your credentials.
  • Roles: "Reporter" (paying user/Account Owner), "Admin," "Scopist."
  • You own all uploaded rough transcripts, audio files, and final AI-edited outputs. CourtSync receives a limited, non-exclusive license to process, store, and analyze them solely to provide the Service.

4. Pricing and Payment

  • Pricing: Base/Regular ($0.90/page, 72-hour return); Expert ($1.15/page); Rush ($1.05/page); Rush+Expert ($1.30/page); Proofreading ($0.40 extra/page if pre-scoped by CourtSync).
  • Partial pages rounded up to the nearest whole page.
  • First 200 pages free after account creation.
  • Payments via Stripe. No late fees or interest; non-payment may result in suspension.
  • Full refund if not 100% satisfied (contact support).

5. Intellectual Property and Data Use

  • You retain ownership of all uploaded and output content.
  • You grant CourtSync a limited license to use your content to provide/improve the Service.
  • AI Training: We do not use your data for custom model training without explicit opt-in consent via our Data Contribution Program (toggle in account settings; may include incentives like discounts). You may withdraw consent anytime; we will cease using future data and purge prior contributions within 30 days. Anonymized/aggregated use for Service improvement permitted without opt-in.

6. Prohibited Conduct and Content

You may not:

  1. Upload child sexual abuse material (CSAM), child pornography, or sexually explicit depictions of minors.
  2. Upload classified U.S. government information, export-controlled data (ITAR/EAR), or national security material.
  3. Upload content from grand jury proceedings (unless authorized).
  4. Upload wiretap intercepts or unauthorized surveillance material.
  5. Upload sealed records, juvenile records, or specially protected proceedings where disclosure to third-party processors is prohibited by law/order.
  6. Upload unredacted PII of protected individuals (e.g., jurors in hiding, sexual assault victims) in violation of law.
  7. Upload malware, viruses, or harmful code.
  8. Infringe third-party IP rights.
  9. Reverse engineer, decompile, disassemble, or derive source code/AI logic from the Service (except as permitted by law).
  10. Engage in fraud, misrepresentation, abusive behavior, credential sharing, excessive load degrading service, or any illegal activity.
  11. Violate applicable laws or upload content unrelated to legitimate court transcripts/audio.

We may suspend/terminate immediately for violations.

7. Service Availability and Support

  • Provided on a "best efforts" basis; no uptime guarantee.
  • Maintenance announced in advance when possible.
  • Support: Email/phone responses within 1 business day.

8. Disclaimers and Limitation of Liability

THE SERVICE AND AI OUTPUTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES. AI-GENERATED EDITS, FORMATTING, DIARIZATION, OR CORRECTIONS ARE NOT GUARANTEED ACCURATE AND MUST BE PROOFREAD AND VERIFIED BY A QUALIFIED HUMAN COURT REPORTER OR PROFESSIONAL. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

OUR TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL FEES YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM.

WE ARE NOT LIABLE FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION), EVEN IF ADVISED OF POSSIBILITY.

9. Indemnification

You agree to indemnify and hold CourtSync harmless from claims arising from your content, misuse, or violation of these Terms. We will indemnify you only for claims arising from our gross negligence or willful misconduct.

10. Termination and Data Export

We may suspend/terminate for non-payment, prohibited conduct, or material breach.

  • Upon termination, you have 30 days to export your transcripts/audio (via dashboard in RTF/PDF). After 30 days, data is deleted.

11. Dispute Resolution

These Terms are governed by Oklahoma law (without conflict rules). Any dispute shall be resolved exclusively by binding arbitration under AAA rules in Oklahoma County, Oklahoma. No class actions; you waive jury trial and class/representative claims.

12. Miscellaneous

  • Entire Agreement; severability; no waiver.
  • Notices to you via email; to us at gage@courtsync.us or 24619 East County Road 1610, Elmore City, OK 73433.
  • Export Controls: You warrant compliance with U.S. export laws.
  • No third-party beneficiaries.
  • Assignment: Neither party may assign without prior written consent (not unreasonably withheld).

Questions? Email service@courtsync.us.